CustomerGate 365: licence terms

1. What you may do

Van Oosten Software grants you a non-exclusive, non-transferable right to install and use CustomerGate 365 in the Business Central environments for which you hold a valid subscription, for as long as that subscription runs, and to connect your own website to it.

2. What you may not do

1. Resell, rent out or offer the app as a product of your own.
2. Circumvent the security of the app, such as the sign-in with a one-time code or the permission sets it sets up.
3. Decompile or modify the app, except to the extent mandatory law permits.

3. Your website and other software

The app is the Business Central side of a connection. The website that uses its web services is not part of the app, even when Van Oosten Software builds it, and agreements about that website are made separately. Microsoft's terms apply to Business Central and Microsoft Entra, and iFacto's terms to Steel 365 and DXSteel Doc Archive where the app works with them.

4. Personal data

The app processes personal data of your website visitors and customers in your own environment. You are the controller for that data and responsible for a lawful basis, for informing the people involved, for a retention period that matches your own privacy statement and for handling their requests. The app offers tools for this (a retention period with automatic cleanup, and export and erasure per e-mail address); what the app does with data is set out in the privacy statement for the app.

5. No warranty

The app is supplied as it is, with no warranty that it is free of errors or runs without interruption. The app does not release the sales documents it creates: check them before you release or send them. Whether e-mails arrive also depends on your e-mail accounts, your job queue and the recipient's mail server.

6. Liability

Van Oosten Software is not liable for indirect damage, consequential damage, lost profit or loss of data. For direct damage, liability is limited to the amount you paid for the app in the twelve months preceding the damage. This limitation does not apply in the case of intent or deliberate recklessness on the part of Van Oosten Software.

7. Telemetry

Van Oosten Software receives technical telemetry about how the app works, without personal data, as described in the privacy statement for the app. The data the app processes stays in your own environment.

8. Updates

New versions can add functions, fix errors or change screens. The manual on this website describes the current version.

9. Term and termination

The licence runs for as long as your subscription runs. You can stop at any time by uninstalling the app. On termination the right of use ends; the data in your Business Central environment remains yours, and so does the responsibility for keeping or erasing it.

10. Changes to these terms

Van Oosten Software may change these terms for future versions of the app. The version in force when you installed a given app version continues to apply to that app version. The date at the top of this page shows when this text was last changed.

11. Governing law

This agreement is governed by Dutch law. Disputes are submitted to the competent court in the district of Zeeland-West-Brabant.

12. Contact

Van Oosten Software, a trade name of Van Oosten Advies B.V., Wilgestraat 40, 4431 CH 's-Gravenpolder, the Netherlands. Chamber of Commerce 42077708, VAT number NL869603504B01. Email info@van-oosten.nl.