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Van Oosten Advies B.V.

Advisory review

Proposal review: assessing a supplier quote before you sign

There is a proposal on the table. Neatly presented, a substantial figure, a term of several years. You can judge whether you like the number. Not whether it buys what you think it buys. From the signature onwards, the burden of proof is yours.

This review covers the moment before signature. I read the proposal as the supplier wrote it, and as you will need it two years from now: which assumptions carry the price, what quietly falls outside scope, which work lands on your desk, and what happens when it slips. The result is a list of points to be written in, or taken out, before you sign.

When having a proposal reviewed pays off

Not every quotation needs a second reading. These situations do.

  • There is one proposal and nothing to compare it with, so no feel for whether scope and price belong together.
  • It is a fixed price, but the scope that price rests on fits on half a page.
  • The proposal is time-and-materials and you want to know where the figure can climb.
  • The agreement runs for years, with licensing, hosting and indexation terms scattered through the annexes.
  • You have to put the proposal to your board, and would rather know the weak spots first.

What I look at in the proposal

A quotation is a story about the future, written by the party that earns from it. Seven points, and per point what it says and what it does not say.

  • Assumptions and exclusions. The price rests on suppositions about your data, systems, people and availability. I gather them out of the document into one place and test them for realism.
  • Who does what. The work the proposal puts on your side of the line: testing, cleaning data, deciding on time, freeing up people. Fine, provided it is stated and expressed in hours.
  • The pricing model. A fixed price moves overrun risk to the supplier and you pay for that in the margin; time-and-materials keeps the price honest and leaves the risk with you. The question is whether the proposal carries the safeguards the chosen model needs.
  • The estimate. How the hours are built up and which lines are suspiciously round. I work through the items that fall out of an estimate most easily: data migration, your own testing effort, training and aftercare.
  • What happens when it slips. Which delivery dates are firm deadlines and which are indicative, who carries the cost of overrun, and whether a missed date leads anywhere at all.
  • The cost over five years, not over year one. Licences and user growth, indexation, maintenance, hosting, mandatory upgrades, and the change requests that follow from what is left out of scope now.
  • Exit and data portability. In what format you get your data back, within what period and at what cost, and who holds the rights to bespoke work and documentation.

What you get

A concise report and a conversation. Not thirty pages on a twelve-page proposal, but what has to be settled before signature, with the reasoning attached.

  • A written assessment: what the proposal says, what is missing, and the risk attached to each gap.
  • Questions to put before signature, worded so that a vague answer stands out.
  • Suggested wording for what belongs in the agreement, including exit and data portability.
  • A five-year cost picture, including the items that will inevitably be added later.
  • An hour-long debrief in which you push back, with you alone or with your management team present.

What it is not

  • Not a supplier comparison. I assess the proposal in front of you and recommend no party.
  • Not legal advice. I read on substance, completeness and risk; whether a clause stands up in law is for your lawyer to judge.
  • Not negotiation on your behalf. I supply the questions and the reasoning; you hold the conversation.
  • Not a second opinion on work already under way. This is the check before signature; once the project is running, there is less room to move.
  • Not a foregone rejection. If the proposal holds up, that is what it will say, and you sign with confidence.

Common questions

What does it cost to have a proposal reviewed?

This is a short engagement by nature: reading the proposal and its annexes, a conversation with you, the report. The size depends on the thickness of the file and on whether I also speak to your people about what was promised verbally. The shape is agreed up front: time-and-materials with a ceiling on hours, or a fixed price for a defined result. I name a rate in the first conversation.

Fixed price or time-and-materials: which should I agree?

Neither is better; they simply move something different. A fixed price puts overrun risk with the supplier, who prices that risk in, and only works when the scope is sharp enough to carry it. Where it is not, you are not buying certainty, you are buying a change-request argument later. Time-and-materials keeps the price honest, provided there is a ceiling, a reporting rhythm and a point at which you can stop. The question is not the model, but whether the proposal contains the safeguards that model requires.

I only have one quotation. Can anything useful be said about it?

Yes. A proposal can be assessed without anything to compare it with: on internal consistency, on the relationship between what is promised and what has been costed, and on what a proposal of this kind ought to contain and here does not. Two proposals sharing the same blind spot only confirm each other.

Can I share the report with my supplier?

You may, and you need not. I write it so that you can hand it over: no judgements about the firm, but questions about the document. The answer that comes back is information in itself. A supplier who can explain their own assumptions clearly will surprise you less later.

How is this different from a second opinion?

The moment, and therefore your position. This review concerns a proposal not yet signed: everything is still changeable, because you have given nothing away. A second opinion concerns work already under way, where money has been spent and the question is no longer whether to begin. Before signature your position is at its strongest and a correction at its cheapest.

Have a proposal you want reviewed?

An introductory conversation is without obligation. Sketch what is on the table and when you have to decide; I will say honestly whether a review helps you.